Agent Experience studio

Product designers. UX designers. Ever worked with an AX designer?

Coax coaxes your AI agent out of suggestion mode, and into action your users actually trust.

agent action
drafted awaiting a person approved

01 — the situation

You built a colleague.
Then gave it a submit-for-approval button.

Brilliant. Fast. Allowed to do almost nothing but suggest, and wait.

Most of your agent's day. Waiting on a human who is already busy.

02 — why now

Trust is falling
as adoption rises.

The teams designing trust now set the defaults everyone else inherits.

0%

of IT leaders are piloting or deploying AI agents

0%

of AI projects make it into sustained production use

0%

of enterprises trust the actions their AI agents are taking

setting 01

Suggests
everything

Safe. And useless. A human signs off on every move, so the ROI never lands.

setting 03 — the third one

You coax it.

An agent earns the right to act, one deliberate step at a time. That earned middle is AX. That's me.

setting 02

Fully
autonomous

Fast. Terrifying. One bad move and the whole program gets killed.

03 — how it goes

Seven days to coax your agent
from suggests to ships.

  1. Day 1

    Map the handoffs

    Every point the agent acts. Every point a person should be able to see, stop, or steer it.

  2. Day 3

    Audit the trust surface

    Where users bail to manual, and why. A plain-language read on where trust breaks.

  3. Day 5

    Prototype the fix

    Working and coded. Not a mockup. Something you and your users can actually operate.

  4. Day 7

    Ship it

    Real patterns, in your product, with the reasoning to keep going without me.

how i build

  • Claude Code
  • Cursor
  • Figma + Claude to Figma MCP

how i make agents trustable

  • LangSmith
  • Langfuse
  • HumanLayer
  • Braintrust
  • promptfoo
  • MCP

04 — the honest start

No case studies.
On purpose. This is the start.

This site is the work sample. If the way I think here fits a problem you've got, one of you becomes my first collaborator. First-mover pricing. All the attention.

available global · timezone-flexible